Please note, if the cost of your treatment is not covered by the ICBC rate below, you will be responsible to pay the difference.

What to expect at Honey + Garlic when you have an ICBC claim?

We will need to know what your claim number is, when your car accident occurred, and, if you have it, your adjuster’s name and contact information (don’t worry if you don’t have the adjuster’s info). 

At Honey + Garlic we can directly bill ICBC on your behalf for physiotherapy, acupuncture, counselling and/or massage therapy. For acupuncture, counselling and massage therapy ICBC will cover 12 treatments in the first 12 weeks following the date of your car accident, and 25 treatments in the first 12 weeks for physiotherapy. At the end of the preauthorized coverage, if further treatment is indicated, we will request an extension by submitting a treatment plan written by your therapist. Sometimes ICBC will also request a doctor’s note at this point. 

As part of their new streamlined procedure, ICBC will require the therapist from whom you receive treatment to provide ICBC with assessment, progress or reassessment, and/or discharge reports, and treatment plans. Such reports will include, but may not be limited to, information regarding the therapist’s clinical physical findings and objective measures, functional goals of treatment, treatment modalities and plans, and anticipated or potential discharge dates. For more information regarding these reports please feel free to ask your therapist.

Physiotherapy

Initial Treatment & Therapist Report
Subsequent Treatments
Number of Preauthorized Treatments

ICBC pays the clinic $141.00
ICBC pays the clinic $89.00
25 to be used in first 12 weeks post date of accident

Acupuncture

Initial Treatment & Therapist Report
Subsequent Treatments
Number of Preauthorized Treatments

ICBC pays the clinic $118.00
ICBC pays the clinic $100.00
12 to be used in first 12 weeks post date of accident

Chiropractic

Initial Treatment & Therapist Report
Subsequent Treatments
Number of Preauthorized Treatments

ICBC pays the clinic $108.00
ICBC pays the clinic $59.00
25 to be used in first 12 weeks post date of accident

Massage Therapy

Initial Treatment & Therapist Report
Subsequent Treatments
Number of Preauthorized Treatments

ICBC pays the clinic $126.00 incl. GST
ICBC pays the clinic $94.50 incl. GST
12 to be used in first 12 weeks post date of accident

Counselling

Initial Treatment & Therapist Report
Subsequent Treatments
Number of Preauthorized Treatments

ICBC pays the clinic $247.80 incl. GST
ICBC pays the clinic $141.75 incl. GST
12 to be used in first 12 weeks post date of accident